The survey of Chinese vehicle owners uses seven factors to evaluate each brand: the delivery process, the timing of the vehicle delivery, the dealership facility, the salesperson, the paperwork, the actual sales transaction, and the initial sales contact.

On a scale of 1,000, Audi ranked highest with a score of 887. Dongfeng Nissan placed second with a score of 880, followed by FAW-Volkswagen, Dongfeng Honda and GAC Toyota. BMW finished in 12th place, while Mercedes-Benz was 15th.

International brands took the top 18 spots; FAW Car was the top domestic brand in 19th place (A list of the top brands appears below.)

The average score was 847, up 24 points from the previous year and a record high for China's automakers. J.D. Power did not publish scores for brands that scored below the industry average.

J.D. Power interviewed 11,496 car buyers two to six months after they purchased their vehicle. The survey was conducted in 37 major cities, and included 57 brands.

Here is J.D. Power's list of above-average brands:

Audi: 887
Dongfeng Nissan: 880
FAW-Volkswagen: 869
Dongfeng Honda: 866
GAC Toyota: 866
Guangqi Honda: 863
SGMW Chevrolet: 863
Dongfeng Citroen: 861
Beijing Hyundai: 859
Dongfeng Yueda Kia: 859
SGM Chevrolet: 858
BMW: 856
Buick: 855
Dongfeng Peugeot: 855
Mercedes: 854
Changan Mazda: 853
Shanghai VW: 852
FAW Car: 849
Industry average: 847